COMMERCIAL DISCLOSURE
THE TOKYOTIQUE
REPRESENTATIVE (Sole Proprietor)
Nagisa Ito (Michelle)
ADDRESS
We will disclose without delay if requested.
PHONE NUMBER
We will disclose without delay if requested.
For inquiries regarding The Tokyotique store, please use this Contact Form.
URL
PAYMENT METHOD
Credit Card, Apple Pay
PAYMENT PERIOD
Payment periods will vary depending on the credit card company used and based on the issuer’s regulations.
For more information on billing, please refer to Section 6 of Terms of Service.
SALE PRICE
Sale prices are displayed on each product page.
ADDITIONAL FEES
Shipping fees are included in the selling price.
The Buyer is responsible for any import duties, taxes, or fees that may apply.
Further information is available in Shipping & Returns.
SHIPPING METHODS & DELIVERY TIME
Items are dispatched within 2-5 business days from receiving cleared payment.
Parcels weighing under 2kg will mainly be posted by International Standard Shipping as a “Small Packet” with added tracking service* (includes insurance for a limited amount).
Standard Shipping delivery time: between 10-30 days
Parcels weighing over 2kg as well as high value items will be shipped by “Express Mail Service (EMS)”, which comes with tracking service* and insurance.
EMS delivery time: between 7-14 days
*Please note some countries may not provide frequent or detailed tracking updates due to limitations in their tracking systems.
RETURNS
Returns are accepted under the conditions listed in Shipping & Returns.